Delivery & Returns

SHIPPING & RETURNS.

Full shipping and returns details will be published before we open for orders.

Shipping

We are currently finalising our shipping partners, delivery zones, and rates. Full details will be published here before launch.

Orders will be dispatched from the UAE.

We are working through the countries we will ship to at launch. This page will be updated with a full list before orders open.

Estimated delivery times by region will be published once our carrier arrangements are confirmed.

Shipping rates will be shown at checkout before you complete your order. We will not charge hidden fees.

You will receive a tracking link by email once your order has been dispatched.

Our returns policy will be published in full before we open for orders. The outline below reflects our intended approach.

We intend to offer a return window from the date of delivery. The exact period will be confirmed and published before launch.

Items must be unworn, in their original condition, and returned in original packaging to be eligible for a return or exchange.

To initiate a return or exchange, contact us at [email protected] with your order number and reason. We will guide you through the process.

If your order arrives damaged or with a manufacturing fault, contact us immediately at [email protected]. We will resolve it at no cost to you.

Approved refunds will be processed to your original payment method. Processing times depend on your bank or card provider.

Policy for sale items will be confirmed and published before launch.

Questions about an order or delivery? Email us at [email protected] and we will respond within 48 hours.